Active OSI-approved OSS Crm Customer Support

Frappe Helpdesk

Modern, streamlined customer service software.

Data confidence100/100
Source coverage98/100
Publish confidence99/100
Evidence checkedJul 28, 2026
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals90/100Health85/100Shipping90/100Zombie Risk0/100
Overall Score 90 Active
Activity 90
Reliability 85
Adoption 74
Sustainability 88

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Frappe Helpdesk

Modern, streamlined customer service software.

This tool has an OSI-approved open-source license signal.

Maintenance and shipping signals are strong.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

Vue
frappe/helpdesk
Stars 3,262
Forks 892
Watchers 3,262
Open Issues 172
Primary Language
Vue
Last Commit
Today
Releases 90d
11
Default Branch
develop
License
AGPL-3.0
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 100/100 Strong
Source Coverage 98/100 Strong
Publish Confidence 99/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
AGPL-3.0
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
AGPL-3.0
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Active
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

Show this ToolVitals status in project docs.

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Latest

Recent Updates

Tags
helpdeskticketingsupportopen-sourcecustomer-supportfossfrappehelpscoutissue-trackerjavascriptpythonticketing-systemtypescriptvue3zendeskcustomer-service

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