CRM & Sales

Sales pipelines, customer relationship management, and revenue workflows.

Open/source-visible picks

Health-first ToolVitals score, then adoption

01

Erxes Top Pick

Experience Operating System (XOS) that unifies marketing, sales, operations, and support — run your core business seamlessly while replacing HubSpot, Zendesk, Linear, Wix and more.

OSI-approved OSS

4k stars Active 99

02

Twenty

The open alternative to Salesforce, designed for AI.

OSI-approved OSS

49.3k stars Active 98

03

Frappe CRM

Fully featured, open source CRM

OSI-approved OSS

2.8k stars Active 94

Proprietary targets

Replacement targets, not open-tool picks

01

Advising App

AI-powered conversational assistant and recruitment CRM for student success teams.

Active 94

02

Close CRM

CRM built for inside sales teams

Active 93

03

Salesforce

Cloud-based CRM platform for sales, service, marketing, and more.

Active 91

2 tools are on Evidence Watch.

Customer Support

Helpdesks, customer support, ticketing, and live chat tools.

Open ranking →

Open/source-visible picks

Health-first ToolVitals score, then adoption

01

dograh Top Pick

Open-source voice agent platform.

OSI-approved OSS

4.3k stars Active 96

02

HELPDESK.AI

AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.

OSI-approved OSS

140 stars Active 91

03

iTop

Web-based CMDB and IT service management platform.

OSI-approved OSS

1.1k stars Active 88

Proprietary targets

Replacement targets, not open-tool picks

01

There There CLI

CLI tool for the There There helpdesk.

Warning 66

02

KoalaQA

AI-powered customer support community for self-service and AI answers.

Warning 53

03

OpenCharity

Open-source charity management platform with case and workflow management.

Critical 46

1 tool is on Evidence Watch.

Event Management

Tools for planning and running events, conferences, hackathons, registration, ticketing, CFPs, scheduling, and speaker workflows.

Open ranking →

Open/source-visible picks

Health-first ToolVitals score, then adoption

01

Events Tracker Top Pick

CRM and calendar to track events, promoters, artists, venues, and related entities.

OSI-approved OSS

22 stars Warning 76