WarningOSI-approved OSSCrmCustomer Support

UVDesk

Ticket Management & Helpdesk system

Data confidence90/100
Source coverage75/100
Publish confidence86/100
Evidence checkedOct 27, 2026
About this tool

What ToolVitals knows about UVDesk

Ticket Management & Helpdesk system

This tool has an OSI-approved open-source license signal.

The project is active, but some maintenance signals are mixed.

Source-visible projectCustomer SupportOSI-approved OSSScored Intelligence
Score Breakdown

Public signal read

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How to read this

The overall score reflects ToolVitals maintenance and delivery evidence. Adoption is shown as public context only and does not change the overall score.

Activity
Commit activity across recent and sustained windows, with releases as a small supporting signal.
Reliability
Maintenance posture from commit recency, continuity, and active contributors.
Adoption
Public footprint from GitHub stars and forks when available.
ToolVitals45/100Health51/100Shipping35/100Zombie Risk25/100
Overall Score45Warning
Activity35
Reliability51
Adoption81
Project provenance

Fork network

Popular active forks

Highest GitHub star count first
Repository

GitHub Activity

CSS
uvdesk/community-skeleton
Stars19,637
Forks562
Contributors1Active in 90d · as of Oct 27, 2026
Open Issues82
Primary Language
CSS
Last Commit
19 days ago
Commits 30d
6
Commits 90d
6
Releases 90d
0
Default Branch
master
License
OSL-3.0
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence90/100Strong
Source Coverage75/100Good
Publish Confidence86/100Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
OSL-3.0

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
OSL-3.0
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Warning
Maintainers

README Badge

Show this ToolVitals status in project docs.

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For agents

Machine-readable profile

Use the clean Markdown or structured JSON representation from the same published ToolVitals evidence snapshot.

ToolVitals agent access guide
Tags
helpdesksupportticketsopen-sourceagent-privilegebackbonejscustomer-supportdocker-runtimeecommerce-appsecommerce-apps-integrationfreshdesk-alternativeknowledgebasemailboxesopensourceosticket-alternativesupport-ticketssymfony4ticketing-systemuvdeskuvdesk-communityworkflowszendesk-alternativeknowledge-base

Alternatives

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Chatwoot

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