Critical OSI-approved OSS Crm Customer Support

Romeo

AI customer support agent.

Data confidence78/100
Source coverage86/100
Publish confidence81/100
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals32/100Health24/100Shipping0/100Zombie Risk10/100
Overall Score 32 Critical
Activity 0
Reliability 24
Adoption 15
Sustainability 30

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Romeo

AI customer support agent.

This tool has an OSI-approved open-source license signal.

The available public evidence points to a high-risk tool state.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

TS
verona-ai/Romeo
Stars 8
Forks 0
Watchers 8
Open Issues 0
Primary Language
TypeScript
Last Commit
331 days ago
Releases 90d
0
Default Branch
main
License
MIT
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 78/100 Good
Source Coverage 86/100 Strong
Publish Confidence 81/100 Good

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
MIT
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
MIT
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Critical
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

Show this ToolVitals status in project docs.

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Tags
supportchatagentsopen-sourcecustomer-servicelangfuselarge-language-modelsllmmastranextjsopenaiprompt-engineeringself-hostedvercel

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