Active OSI-approved OSS Project Management Issue Tracking

Request Tracker

Enterprise-grade issue tracking and help desk system.

Data confidence98/100
Source coverage96/100
Publish confidence97/100
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals86/100Health83/100Shipping78/100Zombie Risk0/100
Overall Score 86 Active
Activity 78
Reliability 83
Adoption 63
Sustainability 82

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Request Tracker

Enterprise-grade issue tracking and help desk system.

This tool has an OSI-approved open-source license signal.

Maintenance and shipping signals are strong.

Source-visible project Issue Tracking OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

Per
bestpractical/rt
Stars 1,120
Forks 287
Watchers 1,120
Open Issues 80
Primary Language
Perl
Last Commit
1 day ago
Releases 90d
2
Default Branch
stable
License
GPL-2.0
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 98/100 Strong
Source Coverage 96/100 Strong
Publish Confidence 97/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
GPL-2.0
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Project Management
Use Case
Issue Tracking
Openness
OSI-approved OSS
License
GPL-2.0
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Active
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

Show this ToolVitals status in project docs.

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Latest

Recent Updates

Tags
issue-trackinghelpdeskticketingopen-sourceenterpriseasset-managementbug-trackercustomer-supporthelpdesk-ticketingissue-managementissue-trackerissue-tracking-systemperlproject-managementsupportsupport-toolsticket-managementticketing-systemworkflow

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