Active OSI-approved OSS Crm Customer Support

HELPDESK.AI

AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.

Data confidence92/100
Source coverage96/100
Publish confidence94/100
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals91/100Health89/100Shipping89/100Zombie Risk0/100
Overall Score 91 Active
Activity 89
Reliability 89
Adoption 49
Sustainability 84

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about HELPDESK.AI

AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.

This tool has an OSI-approved open-source license signal.

Maintenance and shipping signals are strong.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

JS
ritesh-1918/HELPDESK.AI
Stars 140
Forks 245
Watchers 140
Open Issues 17
Primary Language
JavaScript
Last Commit
Today
Releases 90d
3
Default Branch
main
License
MIT
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 92/100 Strong
Source Coverage 96/100 Strong
Publish Confidence 94/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
MIT
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
MIT
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Active
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

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Latest

Recent Updates

Tags
helpdesksupportaiticketingocropen-sourcefastapihelpdesk-ticketinghuggingfacemachine-learningnlpreactsupabaseapi-firstgirlscript-summer-of-codegssocgssoc26

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