Warning OSI-approved OSS Crm Customer Support

HELPDESK.AI

AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.

Website GitHub X

Data confidence92/100

Source coverage96/100

Publish confidence94/100

Evidence checkedJul 28, 2026

Pricing checkedNo current pricing evidence

Score Breakdown

Public signal read

How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity: Recent commits, releases, changelog, package, and product-motion signals.
Reliability: Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption: Public footprint from GitHub stars, forks, and watchers when available.
Sustainability: Longer-term posture combining health, activity, adoption, confidence, and decay risk.

ToolVitals74/100Health82/100Shipping45/100Zombie Risk0/100

Overall Score 74 Warning

Activity 45

Reliability 82

Adoption 51

Sustainability 71

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about HELPDESK.AI

AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.

This tool has an OSI-approved open-source license signal.

The tool is still alive, but signs of slower momentum are visible.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence

Repository

GitHub Activity

riteshbonthalakoti/HELPDESK.AI

Stars 168

Forks 289

Watchers 168

Open Issues 76

Primary Language: JavaScript
Last Commit: 7 days ago
Releases 90d: 3
Default Branch: main
License: MIT
Repository Status: Active repository

Evidence

Signal Quality

Data Confidence 92/100 Strong

Source Coverage 96/100 Strong

Publish Confidence 94/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work

Openness

License Evidence

Class: OSI-approved OSS
License: MIT
Pricing Scope: No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Website https://helpdeskaiv1.vercel.app GitHub riteshbonthalakoti/HELPDESK.AI X https://x.com/ritesh_19180

Profile

Classification

Category: Crm
Use Case: Customer Support
Openness: OSI-approved OSS
License: MIT
Pricing Scope: No hosted pricing tracked
Tool Mode: Source-visible project
Score Model: Open Source Maintenance
Score Visibility: Scored Intelligence
Status: Warning

Hosted Pricing

Pricing Evidence

Scope: No hosted pricing tracked
Free Tier: Not detected
Currency: USD
Tracked Plans: 0

Maintainers

README Badge

Show this ToolVitals status in project docs.

[![ToolVitals](https://toolvitals.com/badges/helpdesk-ai.svg)](https://toolvitals.com/tools/helpdesk-ai/)

Open badge SVG

Latest

Recent Updates

Release Notes

May 26, 2026 Preview Build Apr 30, 2026 HelpDesk.ai Mobile v1.0.1 Apr 29, 2026 HelpDesk.ai Mobile V1 Release

Next decisions

Useful paths from this profile

HELPDESK.AI

Dead checkIs HELPDESK.AI dead?

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LeaderboardCustomer Support rankings

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