Chatwoot
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Customer Support
Compare healthier or more active tools in the same use case using ToolVitals public evidence.
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Switching guide
Stronger current public-health signal than There There CLI.
Useful when portability and inspectability matter.
Public source signals exist, but ToolVitals has not verified the license class.
Ranked alternatives
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Modern, streamlined customer service software.
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.
Open source end-to-end customer support and sales automation.
Enterprise-grade issue tracking and help desk system.
Open-source omnichannel customer service platform with live chat, email, and team IM.
A modern open-source helpdesk for teams.
Zammad is a web based open source helpdesk/customer support system.
Open-source customer feedback platform.
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
AI helpdesk platform that analyzes support requests and helps teams resolve incidents faster.