Best Issue Tracking tools by public signals

These picks are computed from scored public evidence. Use the openness column in the ranking to separate OSI-approved, source-available, open-core, proprietary, and unverified-license tools.

Use Case Rankings

Ordered by ToolVitals score, health, shipping, confidence, and then adoption as a tie-breaker.

# Tool Health Shipping Openness Stars Score Status
01 Frappe Helpdesk
Modern, streamlined customer service software.
85 93 OSI-approved OSS 3.2k 91 Active
02 Linear
Issue tracking built for modern software teams
94 84 Proprietary target 89 Active
03 Request Tracker
Enterprise-grade issue tracking and help desk system.
83 78 OSI-approved OSS 1.1k 86 Active
04 Taskwondo
Self-hosted project management and issue tracking platform with kanban boards and workflows.
69 66 OSI-approved OSS 8 75 Warning
05 zentaopms
Agile project management system with scrum, bug tracking, and task workflows.
69 69 License unknown 1.6k 74 Warning
06 feedlog
Open-source feedback and roadmap tool with AI-assisted changelog.
72 49 OSI-approved OSS 38 71 Warning
07 BoardUpScale
Self-hosted alternative to Jira with Scrum, Kanban, sprints, and AI.
59 59 OSI-approved OSS 9 65 Warning
08 OpenTicket
Open-source cybersecurity incident and inventory management system for SecOps and IT teams.
50 48 OSI-approved OSS 1 60 Warning
09 FlowInquiry
FlowInquiry is an open-source platform that brings together project management, ticket tracking, workflow automation, and SLA monitoring to help teams stay organized and efficient.
49 24 OSI-approved OSS 129 53 Critical
10 IssueFlow
Open-source issue tracking platform for managing bugs and feature requests.
41 17 License unknown 0 43 Critical
11 Trudesk
Open-source help desk and ticketing solution.
44 0 OSI-approved OSS 1.5k 39 Critical
12 Tegon
Tegon is an open-source, dev-first alternative to Jira, Linear
36 0 OSI-approved OSS 1.9k 35 Critical
13 Papercups
Live chat widget for customer support.
31 0 OSI-approved OSS 6.1k 32 Critical
14 Yona
Project Hosting SW
28 0 OSI-approved OSS 498 30 Critical
15 ActionView
Open-source issue tracking tool for small and mid-sized teams.
14 0 OSI-approved OSS 1.8k 25 Critical