Critical OSI-approved OSS Crm Customer Support

Showdesk

Open-source video-first support platform for tickets.

Website GitHub Discord

Data confidence85/100

Source coverage86/100

Publish confidence85/100

Pricing checkedNo current pricing evidence

Score Breakdown

Public signal read

How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity: Recent commits, releases, changelog, package, and product-motion signals.
Reliability: Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption: Public footprint from GitHub stars, forks, and watchers when available.
Sustainability: Longer-term posture combining health, activity, adoption, confidence, and decay risk.

ToolVitals50/100Health44/100Shipping23/100Zombie Risk0/100

Overall Score 50 Critical

Activity 23

Reliability 44

Adoption 8

Sustainability 44

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Showdesk

Open-source video-first support platform for tickets.

This tool has an OSI-approved open-source license signal.

Multiple signals suggest declining health or reduced shipping momentum.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence

Repository

GitHub Activity

showdesk-io/showdesk

Stars 2

Forks 0

Watchers 2

Open Issues 0

Primary Language: TypeScript
Last Commit: 39 days ago
Releases 90d: 0
Default Branch: main
License: AGPL-3.0
Repository Status: Active repository

Evidence

Signal Quality

Data Confidence 85/100 Strong

Source Coverage 86/100 Strong

Publish Confidence 85/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work

Openness

License Evidence

Class: OSI-approved OSS
License: AGPL-3.0
Pricing Scope: No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Website https://showdesk.io GitHub showdesk-io/showdesk Discord https://discord.gg/ACyX5bx2zu

Profile

Classification

Category: Crm
Use Case: Customer Support
Openness: OSI-approved OSS
License: AGPL-3.0
Pricing Scope: No hosted pricing tracked
Tool Mode: Source-visible project
Score Model: Open Source Maintenance
Score Visibility: Scored Intelligence
Status: Critical

Hosted Pricing

Pricing Evidence

Scope: No hosted pricing tracked
Free Tier: Not detected
Currency: USD
Tracked Plans: 0

Maintainers

README Badge

Show this ToolVitals status in project docs.

[![ToolVitals](https://toolvitals.com/badges/showdesk.svg)](https://toolvitals.com/tools/showdesk/)

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Next decisions

Useful paths from this profile

Showdesk

Dead checkIs Showdesk dead?

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CompareShowdesk vs HELPDESK.AI

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LeaderboardCustomer Support rankings

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