Public signal read
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How to read this
These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.
- Activity
- Recent commits, releases, changelog, package, and product-motion signals.
- Reliability
- Maintenance posture from recency, release evidence, availability, and repo signals.
- Adoption
- Public footprint from GitHub stars, forks, and watchers when available.
- Sustainability
- Longer-term posture combining health, activity, adoption, confidence, and decay risk.
Score History
Scores collected daily. More data points appear as the tracker runs.
What ToolVitals knows about osTicket
Open source ticketing system for customer support and help desks.
This tool has an OSI-approved open-source license signal.
Multiple signals suggest declining health or reduced shipping momentum.
GitHub Activity
- Primary Language
- PHP
- Last Commit
- 134 days ago
- Releases 90d
- 0
- Default Branch
- develop
- License
- GPL-2.0
- Repository Status
- Active repository
Signal Quality
ConfidenceHigh-confidence score from multiple public signals.
Zombie RiskNo meaningful zombie signal right now.
License Evidence
- Class
- OSI-approved OSS
- License
- GPL-2.0
- Pricing Scope
- No hosted pricing tracked
This tool has an OSI-approved open-source license signal.
Tracked Sources
Classification
- Category
- Crm
- Use Case
- Customer Support
- Openness
- OSI-approved OSS
- License
- GPL-2.0
- Pricing Scope
- No hosted pricing tracked
- Tool Mode
- Source-visible project
- Score Model
- Open Source Maintenance
- Score Visibility
- Scored Intelligence
- Status
- Critical
Pricing Evidence
- Scope
- No hosted pricing tracked
- Free Tier
- Not detected
- Currency
- USD
- Tracked Plans
- 0
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Useful paths from this profile
Get the direct dead/alive verdict from ToolVitals health, shipping, confidence, and decay signals.
AlternativesAlternatives to osTicketSee healthier customer support options ranked by ToolVitals evidence.
CompareosTicket vs HELPDESK.AICompare health, shipping, pricing, and evidence mode side by side.
LeaderboardCustomer Support rankingsBrowse every tracked tool in this use case and see the wider ranking context.
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