Critical OSI-approved OSS Crm Customer Support

Ch8r

Smart customer support agent with chat widget and API access.

Website GitHub

Data confidence68/100

Source coverage65/100

Publish confidence67/100

Pricing checkedNo current pricing evidence

Moderate-confidence page: useful public signals are present, but some evidence sources may be missing or stale.

Score Breakdown

Public signal read

How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity: Recent commits, releases, changelog, package, and product-motion signals.
Reliability: Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption: Public footprint from GitHub stars, forks, and watchers when available.
Sustainability: Longer-term posture combining health, activity, adoption, confidence, and decay risk.

ToolVitals48/100Health40/100Shipping31/100Zombie Risk0/100

Overall Score 48 Critical

Activity 31

Reliability 40

Adoption 13

Sustainability 43

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Ch8r

Smart customer support agent with chat widget and API access.

This tool has an OSI-approved open-source license signal.

Multiple signals suggest declining health or reduced shipping momentum.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence

Repository

GitHub Activity

Sarva-Tech/ch8r

Stars 6

Forks 0

Watchers 6

Open Issues 33

Primary Language: Python
Last Commit: 43 days ago
Releases 90d: 0
Default Branch: master
License: MIT
Repository Status: Active repository

Evidence

Signal Quality

Data Confidence 68/100 Good

Source Coverage 65/100 Good

Publish Confidence 67/100 Good

ConfidenceModerate confidence with some missing public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work

Openness

License Evidence

Class: OSI-approved OSS
License: MIT
Pricing Scope: No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Website https://ch8r.com GitHub Sarva-Tech/ch8r

Profile

Classification

Category: Crm
Use Case: Customer Support
Openness: OSI-approved OSS
License: MIT
Pricing Scope: No hosted pricing tracked
Tool Mode: Source-visible project
Score Model: Open Source Maintenance
Score Visibility: Scored Intelligence
Status: Critical

Hosted Pricing

Pricing Evidence

Scope: No hosted pricing tracked
Free Tier: Not detected
Currency: USD
Tracked Plans: 0

Maintainers

README Badge

Show this ToolVitals status in project docs.

[![ToolVitals](https://toolvitals.com/badges/ch8r.svg)](https://toolvitals.com/tools/ch8r/)

Open badge SVG

Next decisions

Useful paths from this profile

Ch8r

Dead checkIs Ch8r dead?

Get the direct dead/alive verdict from ToolVitals health, shipping, confidence, and decay signals.

AlternativesAlternatives to Ch8r

See healthier customer support options ranked by ToolVitals evidence.

CompareCh8r vs HELPDESK.AI

Compare health, shipping, pricing, and evidence mode side by side.

LeaderboardCustomer Support rankings

Browse every tracked tool in this use case and see the wider ranking context.

Recommended Alternatives

Top-ranked tools in the same use case by public ToolVitals evidence.

HELPDESK.AI

Active · OSI-approved OSS

View profile

iTop

Active · OSI-approved OSS

View profile

InteraOne

Active · OSI-approved OSS

View profile

Some links are affiliate links. ToolVitals may earn a commission from qualifying purchases.

Browse all categories