01
Frappe Helpdesk
Modern, streamlined customer service software.
Health85
Shipping90
Score90
Confidence100
Stars3.3k
ModeSource-visible project
Customer Support
Alternatives to Chatwoot
Compare healthier or more active tools in the same use case using ToolVitals public evidence.
Why compare
Signals behind this alternatives page
- Maintenance and shipping signals are strong.
- Health score: 98/100.
- Shipping score: 95/100.
Switching guide
Best alternatives by need
Verified open/source-visibleFrappe Helpdesk, FreeScout, LibreDesk, Request Tracker
Useful when portability and inspectability matter.
License unknown, source-visible signalsInteraOne
Public source signals exist, but ToolVitals has not verified the license class.
Ranked alternatives
Best-fit customer support options
Active
02
FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
Health84
Shipping88
Score88
Confidence93
Stars4.4k
ModeSource-visible project
03
LibreDesk
Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.
Health85
Shipping87
Score88
Confidence89
Stars2.7k
ModeSource-visible project
04
Request Tracker
Enterprise-grade issue tracking and help desk system.
Health80
Shipping70
Score82
Confidence98
Stars1.1k
ModeSource-visible project
05
Bytedesk
Open-source omnichannel customer service platform with live chat, email, and team IM.
Health79
Shipping71
Score80
Confidence89
Stars458
ModeSource-visible project
06
InteraOne
Open source end-to-end customer support and sales automation.
Health70
Shipping93
Score83
Confidence92
Stars78
ModeSource-visible project
07
Nosdesk
A modern open-source helpdesk for teams.
Health74
Shipping89
Score84
Confidence90
Stars47
ModeSource-visible project
08
Zammad
Zammad is a web based open source helpdesk/customer support system.
Health74
Shipping72
Score76
Confidence68
Stars5.8k
ModeSource-visible project
09
LogChimp
Open-source customer feedback platform.
Health73
Shipping60
Score76
Confidence100
Stars1.1k
ModeSource-visible project
10
Znuny
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
Health68
Shipping56
Score70
Confidence84
Stars582
ModeSource-visible project
11
CS AI Agent
AI agent customer service platform with knowledge base and multi-channel support.
Health63
Shipping64
Score70
Confidence89
Stars178
ModeSource-visible project
12
clientst0r
Open-source self-hosted MSP platform with tickets, projects, knowledge base, invoices, and customer portal.
Health66
Shipping57
Score70
Confidence89
Stars65
ModeCLI Tool