WarningOSI-approved OSSCrmCustomer Support

Znuny

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Data confidence84/100
Source coverage80/100
Publish confidence82/100
Evidence checkedJul 31, 2026
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals70/100Health68/100Shipping56/100Zombie Risk0/100
Overall Score70Warning
Activity56
Reliability68
Adoption56
Sustainability68

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Znuny

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

This tool has an OSI-approved open-source license signal.

The tool is still alive, but signs of slower momentum are visible.

Source-visible projectCustomer SupportOSI-approved OSSScored Intelligence
Repository

GitHub Activity

Per
znuny/Znuny
Stars582
Forks119
Watchers582
Open Issues115
Primary Language
Perl
Last Commit
7 days ago
Releases 90d
0
Default Branch
dev
License
GPL-3.0
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence84/100Good
Source Coverage80/100Good
Publish Confidence82/100Good

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
GPL-3.0

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
GPL-3.0
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Warning
Maintainers

README Badge

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Tags
open-sourcecustomer-carecustomer-supporthelpdeskitsmjavascriptotrsperlservice-managementsupportticketingticketing-systemznunycustomer-service

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