Zammad
Zammad is a web based open source helpdesk/customer support system.
Moderate-confidence page: useful public signals are present, but some evidence sources may be missing or stale.
Public signal read
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How to read this
These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals.
- Activity
- Recent commits, releases, changelog, package, and product-motion signals.
- Reliability
- Maintenance posture from recency, release evidence, availability, and repo signals.
- Adoption
- Public footprint from GitHub stars, forks, and watchers when available.
- Sustainability
- Longer-term posture combining health, activity, adoption, confidence, and decay risk.
Score History
Scores collected daily. More data points appear as the tracker runs.
What ToolVitals knows about Zammad
Zammad is a web based open source helpdesk/customer support system.
This tool has an OSI-approved open-source license signal.
The tool is still alive, but signs of slower momentum are visible.
GitHub Activity
- Primary Language
- Ruby
- Last Commit
- Today
- Releases 90d
- 0
- Default Branch
- develop
- License
- AGPL-3.0
- Repository Status
- Active repository
Signal Quality
ConfidenceModerate confidence with some missing public signals.
Zombie RiskNo meaningful zombie signal right now.
License Evidence
- Class
- OSI-approved OSS
- License
- AGPL-3.0
This tool has an OSI-approved open-source license signal.
Tracked Sources
Classification
- Category
- Crm
- Use Case
- Customer Support
- Openness
- OSI-approved OSS
- License
- AGPL-3.0
- Tool Mode
- Source-visible project
- Score Model
- Open Source Maintenance
- Score Visibility
- Scored Intelligence
- Status
- Warning
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Useful paths from this profile
Get the direct dead/alive verdict from ToolVitals health, shipping, confidence, and decay signals.
AlternativesAlternatives to ZammadSee healthier customer support options ranked by ToolVitals evidence.
CompareZammad vs ChatwootCompare health, shipping, openness, and evidence mode side by side.
LeaderboardCustomer Support rankingsBrowse every tracked tool in this use case and see the wider ranking context.
Recommended Alternatives
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