osTicket
Open source ticketing system for customer support and help desks.
What ToolVitals knows about osTicket
Open source ticketing system for customer support and help desks.
This tool has an OSI-approved open-source license signal.
Commit and contributor signals indicate elevated maintenance risk.
Public signal read
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How to read this
The overall score reflects ToolVitals maintenance and delivery evidence. Adoption is shown as public context only and does not change the overall score.
- Activity
- Commit activity across recent and sustained windows, with releases as a small supporting signal.
- Reliability
- Maintenance posture from commit recency, continuity, and active contributors.
- Adoption
- Public footprint from GitHub stars and forks when available.
Fork network
Popular active forks
Highest GitHub star count first- Stars
- 9
- Forks
- 2
- Activity
- Pushed 1y ago
- Stars
- 3
- Forks
- 3
- Activity
- Pushed 21d ago
- Stars
- 1
- Forks
- 2
- Activity
- Pushed 27d ago
GitHub Activity
- Primary Language
- PHP
- Last Commit
- 89 days ago
- Commits 30d
- 0
- Commits 90d
- 29
- Releases 90d
- 2
- Default Branch
- develop
- License
- GPL-2.0
- Repository Status
- Active repository
Signal Quality
ConfidenceHigh-confidence score from multiple public signals.
Zombie RiskNo meaningful zombie signal right now.
License Evidence
- Class
- OSI-approved OSS
- License
- GPL-2.0
This tool has an OSI-approved open-source license signal.
Tracked Sources
Classification
- Category
- Crm
- Use Case
- Customer Support
- Openness
- OSI-approved OSS
- License
- GPL-2.0
- Tool Mode
- Source-visible project
- Score Model
- Open Source Maintenance
- Score Visibility
- Scored Intelligence
- Status
- Critical
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Next decisions
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LeaderboardCustomer Support rankingsBrowse every tracked tool in this use case and see the wider ranking context.
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