customer-service
Omnichannel customer service solution with web and mobile access.
What ToolVitals knows about customer-service
Omnichannel customer service solution with web and mobile access.
This tool has an OSI-approved open-source license signal.
The available public evidence points to a high-risk tool state.
Public signal read
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How to read this
The overall score reflects ToolVitals maintenance and delivery evidence. Adoption is shown as public context only and does not change the overall score.
- Activity
- Commit activity across recent and sustained windows, with releases as a small supporting signal.
- Reliability
- Maintenance posture from commit recency, continuity, and active contributors.
- Adoption
- Public footprint from GitHub stars and forks when available.
Fork network
Popular active forks
Highest GitHub star count first- Stars
- 0
- Forks
- 0
- Activity
- Pushed 6mo ago
GitHub Activity
- Primary Language
- Java
- Last Commit
- 128 days ago
- Commits 30d
- 0
- Commits 90d
- 0
- Releases 90d
- 0
- Default Branch
- master
- License
- MIT
- Repository Status
- Active repository
Signal Quality
ConfidenceHigh-confidence score from multiple public signals.
Zombie RiskSome decay signals are visible, but not enough for a zombie verdict.
License Evidence
- Class
- OSI-approved OSS
- License
- MIT
This tool has an OSI-approved open-source license signal.
Tracked Sources
Classification
- Category
- Crm
- Use Case
- Customer Support
- Openness
- OSI-approved OSS
- License
- MIT
- Tool Mode
- Source-visible project
- Score Model
- Open Source Maintenance
- Score Visibility
- Scored Intelligence
- Status
- Critical
README Badge
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Open badge SVGMachine-readable profile
Use the clean Markdown or structured JSON representation from the same published ToolVitals evidence snapshot.
ToolVitals agent access guideRecent Updates
Release Notes
Next decisions
Useful paths from this profile
Get the direct dead/alive verdict from ToolVitals health, shipping, confidence, and decay signals.
AlternativesAlternatives to customer-serviceSee healthier customer support options ranked by ToolVitals evidence.
Comparecustomer-service vs ChatwootCompare health, shipping, openness, and evidence mode side by side.
LeaderboardCustomer Support rankingsBrowse every tracked tool in this use case and see the wider ranking context.
Alternatives
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