Is customer-service Dead?

Evidence checked: 2026-07-30T20:03:01.000Z

Showing critical signs — proceed with caution.
High Coverage76/100Strong public signal coverage
Why confidence matters

How We Measure Tool Health

ToolVitals tracks customer-service's health using GitHub activity, public release signals, license evidence, website and SSL health, and data confidence to build a composite score from 0–100.

Health Score

GitHub maintenance, release recency, contributor activity, SSL, and domain health.

Shipping Score

Commit frequency, releases, changelog updates, and recent development velocity.

Quick Facts

Status🔴 Critical
OpennessOSI-approved OSS
Coverage
High Coverage76/100
Zombie Risk10/100
Status NoteThe available public evidence points to a high-risk tool state.
Categorycrm

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