Critical OSI-approved OSS Automation Workflow Automation

Open Ticket AI

Automation engine that classifies, routes, and processes tickets.

Data confidence81/100
Source coverage84/100
Publish confidence82/100
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals51/100Health46/100Shipping25/100Zombie Risk0/100
Overall Score 51 Critical
Activity 25
Reliability 46
Adoption 14
Sustainability 46

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about Open Ticket AI

Automation engine that classifies, routes, and processes tickets.

This tool has an OSI-approved open-source license signal.

Multiple signals suggest declining health or reduced shipping momentum.

Source-visible project Workflow Automation OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

PY
Softoft-Orga/open-ticket-ai
Stars 7
Forks 0
Watchers 7
Open Issues 5
Primary Language
Python
Last Commit
26 days ago
Releases 90d
0
Default Branch
dev
License
LGPL-2.1
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 81/100 Good
Source Coverage 84/100 Good
Publish Confidence 82/100 Good

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
LGPL-2.1
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Automation
Use Case
Workflow Automation
Openness
OSI-approved OSS
License
LGPL-2.1
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Critical
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

Show this ToolVitals status in project docs.

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Tags
automationticketsclassificationroutingopen-sourceaicustomer-supporthelpdeskopenpipelineplugin-systemticketing-system

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