Is OTRS Community Edition Dead?
High Coverage 80/100 Strong public signal coverage
Why confidence matters 38
Health Score
0
Shipping Score
37
ToolVitals Score
22
Zombie Score
How We Measure Tool Health
ToolVitals tracks OTRS Community Edition's health using GitHub activity, public release signals, license evidence, website and SSL health, and data confidence to build a composite score from 0–100.
Health Score
GitHub maintenance, release recency, contributor activity, SSL, and domain health.
Shipping Score
Commit frequency, releases, changelog updates, and recent development velocity.
Quick Facts
Status🔴 Critical
OpennessOSI-approved OSS
Pricing Scopenone
Coverage
High Coverage 80/100
Zombie Risk22/100
Status NoteMultiple signals suggest declining health or reduced shipping momentum.
Categorycommunication
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