01
Rocket.Chat
The Secure CommsOS™ for mission-critical operations
Health100
Shipping100
Score100
Confidence100
Stars45.5k
ModeSource-visible project
Team Chat
Alternatives to OTRS Community Edition
Compare healthier or more active tools in the same use case using ToolVitals public evidence.
Why compare
Signals behind this alternatives page
- OTRS Community Edition currently shows at least one risk or watch signal in ToolVitals data.
- Multiple signals suggest declining health or reduced shipping momentum.
- Health score: 38/100.
- Shipping score: 0/100.
Switching guide
Best alternatives by need
Healthier optionsRocket.Chat, Mattermost, Chatwoot, Notesnook
Stronger current public-health signal than OTRS Community Edition.
Verified open/source-visibleRocket.Chat, Mattermost, Chatwoot, Notesnook
Useful when portability and inspectability matter.
Ranked alternatives
Best-fit team chat options
02
Mattermost
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle..
Health100
Shipping100
Score100
Confidence100
Stars37.6k
ModeSource-visible project
03
Chatwoot
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Health98
Shipping95
Score98
Confidence100
Stars30.6k
ModeSource-visible project
04
Notesnook
A fully open source & end-to-end encrypted note taking alternative to Evernote.
Health94
Shipping95
Score96
Confidence100
Stars14.1k
ModeSource-visible project
05
Element
Enterprise communication platform
Health96
Shipping100
Score98
Confidence100
Stars13.2k
ModeSource-visible project
06
SimpleX Chat
SimpleX - the first messaging network operating without user identifiers of any kind - 100% private by design! iOS, Android and desktop apps 📱!
Health98
Shipping98
Score99
Confidence100
Stars11.2k
ModeSource-visible project
07
wacli
WhatsApp CLI
Health95
Shipping95
Score96
Confidence98
Stars2.5k
ModeSource-visible project
08
Wire
📱 Wire for iOS (iPhone and iPad)
Health91
Shipping95
Score95
Confidence100
Stars156
ModeSource-visible project
09
Jitsi Meet
Jitsi Meet - Secure, Simple and Scalable Video Conferences that you use as a standalone app or embed in your web application.
Health85
Shipping89
Score90
Confidence100
Stars29.4k
ModeSource-visible project
10
Zulip
Zulip server and web application. Open-source team chat that helps teams stay productive and focused.
Health92
Shipping86
Score92
Confidence100
Stars25.4k
ModeSource-visible project
11
Cap
Open source Loom alternative. Beautiful, shareable screen recordings.
Health84
Shipping90
Score90
Confidence100
Stars19.6k
ModeSource-visible project
12
LiveKit
SFU and SDKs for high-performance, scalable WebRTC
Health98
Shipping84
Score94
Confidence100
Stars19.2k
ModeLibrary / Framework