OTRS Community Edition
Open source ticketing system for help desk, customer service, and IT service management.
Evidence Watch
ToolVitals has useful public signals for OTRS Community Edition, but not enough evidence to publish a strong verdict score yet.
What ToolVitals knows about OTRS Community Edition
Open source ticketing system for help desk, customer service, and IT service management.
This tool has an OSI-approved open-source license signal.
Multiple signals suggest declining health or reduced shipping momentum.
GitHub Activity
- Primary Language
- Perl
- Last Commit
- 83 days ago
- Releases 90d
- 0
- Default Branch
- master
- License
- GPL-3.0
- Repository Status
- Active repository
Signal Quality
ConfidenceHigh-confidence score from multiple public signals.
Zombie RiskNo meaningful zombie signal right now.
License Evidence
- Class
- OSI-approved OSS
- License
- GPL-3.0
This tool has an OSI-approved open-source license signal.
Tracked Sources
Classification
- Category
- Crm
- Use Case
- Customer Support
- Openness
- OSI-approved OSS
- License
- GPL-3.0
- Tool Mode
- Source-visible project
- Score Model
- Open Source Maintenance
- Score Visibility
- Evidence Watch
- Status
- Critical
README Badge
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Useful paths from this profile
Get the direct dead/alive verdict from ToolVitals health, shipping, confidence, and decay signals.
AlternativesAlternatives to OTRS Community EditionSee healthier customer support options ranked by ToolVitals evidence.
CompareOTRS Community Edition vs ChatwootCompare health, shipping, openness, and evidence mode side by side.
LeaderboardCustomer Support rankingsBrowse every tracked tool in this use case and see the wider ranking context.
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