---
title: "Peppermint"
pageType: "tool-profile"
schemaVersion: "1.0"
snapshotId: "tv-20260915-f4c107995a2e"
generatedAt: "2026-09-15T07:02:20.000Z"
canonicalUrl: "https://toolvitals.com/tools/peppermint/"
jsonUrl: "https://toolvitals.com/api/agent/tools/peppermint"
indexable: false
---

# Peppermint

An open source issue management & help desk solution. A zendesk & jira alternative

## Decision context

- Status: data pending
- ToolVitals score: Not collected
- Health score: Not collected
- Shipping score: Not collected
- Score mode: not scored
- Data confidence: 90/100
- Source coverage: 75/100
- Last evidence check: 2026-09-15

## Classification

- Use case: Customer Support (customer-support)
- Category: CRM & Sales (crm)
- Tool mode: Source-visible project
- Openness: License unknown
- License: Other
- Tags: open-source, crm, customer-relationship-management, docker, full-stack, helpdesk, issue-tracker, javascript, jira, knowledge-base, nextjs, nodejs, notebook, peppermint, prisma, react

## Public repository signals

- Repository: [Peppermint-Lab/peppermint](https://github.com/Peppermint-Lab/peppermint)
- Stars: 3162 (adoption context only)
- Forks: 387
- Open issues: 101
- Last commit date: 2025-09-22
- Releases in 90 days: 0

## Source receipts

- [Official website](https://peppermint.sh/) — checked 2026-09-15
- [Source repository](https://github.com/Peppermint-Lab/peppermint) — checked 2026-09-15

## Discovery status

- Search indexable: no
- Reason: thin or data-pending tool evidence

## Interpretation limits

- ToolVitals scores summarize bounded public maintenance, shipping, openness, and evidence signals. They are not user-review ratings.
- GitHub stars and related popularity metrics are adoption context, not quality evidence.
- Missing values mean not collected or not confidently established; they do not mean zero.
- Public signals do not prove security, uptime, support quality, customer satisfaction, or production suitability.
- Verify material decisions against the linked first-party sources and your own requirements.