Warning OSI-approved OSS Crm Customer Support

CS AI Agent

AI agent customer service platform with knowledge base and multi-channel support.

Data confidence89/100
Source coverage82/100
Publish confidence86/100
Pricing checkedNo current pricing evidence
Score Breakdown

Public signal read

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How to read this

These bars are a reader-facing view of the ToolVitals evidence model. They summarize maintenance, shipping, confidence, and decay signals. Hosted pricing evidence is shown separately.

Activity
Recent commits, releases, changelog, package, and product-motion signals.
Reliability
Maintenance posture from recency, release evidence, availability, and repo signals.
Adoption
Public footprint from GitHub stars, forks, and watchers when available.
Sustainability
Longer-term posture combining health, activity, adoption, confidence, and decay risk.
ToolVitals78/100Health63/100Shipping88/100Zombie Risk10/100
Overall Score 78 Warning
Activity 88
Reliability 63
Adoption 42
Sustainability 72

Score History

Scores collected daily. More data points appear as the tracker runs.

About this tool

What ToolVitals knows about CS AI Agent

AI agent customer service platform with knowledge base and multi-channel support.

This tool has an OSI-approved open-source license signal.

The tool is still alive, but signs of slower momentum are visible.

Source-visible project Customer Support OSI-approved OSS Scored Intelligence
Repository

GitHub Activity

Go
huabeitech/agent-desk
Stars 110
Forks 31
Watchers 110
Open Issues 1
Primary Language
Go
Last Commit
Today
Releases 90d
7
Default Branch
main
License
Apache-2.0
Repository Status
Active repository
Evidence

Signal Quality

Data Confidence 89/100 Strong
Source Coverage 82/100 Good
Publish Confidence 86/100 Strong

ConfidenceHigh-confidence score from multiple public signals.

Zombie RiskNo meaningful zombie signal right now.

How ToolVitals scores work
Openness

License Evidence

Class
OSI-approved OSS
License
Apache-2.0
Pricing Scope
No hosted pricing tracked

This tool has an OSI-approved open-source license signal.

Sources

Tracked Sources

Profile

Classification

Category
Crm
Use Case
Customer Support
Openness
OSI-approved OSS
License
Apache-2.0
Pricing Scope
No hosted pricing tracked
Tool Mode
Source-visible project
Score Model
Open Source Maintenance
Score Visibility
Scored Intelligence
Status
Warning
Hosted Pricing

Pricing Evidence

Scope
No hosted pricing tracked
Free Tier
Not detected
Currency
USD
Tracked Plans
0
Maintainers

README Badge

Show this ToolVitals status in project docs.

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Latest

Recent Updates

Tags
customer-supportaisupportknowledge-baseagentsopen-sourceai-agentchatbotcustomer-servicecustomer-support-aigolanghelpdesklive-chatrag

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