{"schemaVersion":"1.0","snapshotId":"tv-20261027-b36ae5d5f795","generatedAt":"2026-10-27T07:03:11.000Z","tool":{"schemaVersion":"1.0","slug":"helpy","routeSlug":"helpy","name":"Helpy","description":"Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.","status":"zombie","statusReason":null,"scoreVisibility":"verdict","scoreVersion":"v2-continuous-open-2026-08","scores":{"toolvitals":0,"health":0,"shipping":0,"zombie":97},"evidence":{"dataConfidence":90,"sourceCoverage":80,"publishConfidence":88,"lastChecked":"2026-10-27"},"classification":{"category":{"slug":"crm","name":"CRM & Sales"},"useCase":{"slug":"customer-support","name":"Customer Support"},"toolMode":"open_source_project","toolModeLabel":"Source-visible project"},"openness":{"classification":"osi_approved_oss","label":"OSI-approved OSS","note":"This tool has an OSI-approved open-source license signal.","license":"MIT","licenseUrl":null},"repository":{"fullName":"helpyio/helpy","url":"https://github.com/helpyio/helpy","stars":2467,"forks":490,"watchers":64,"openIssues":230,"lastCommitDate":"2023-03-09","commitsLast30d":0,"commitsLast90d":0,"releasesLast90d":0,"activeContributors":0,"contributorsAsOf":"2026-10-27"},"website":"https://helpy.io/","tags":["open-source","forum","hacktoberfest","helpdesk","knowledge-base","support","ticketing","customer-support","support-ticketing","community-forum","email-support"],"sources":[{"kind":"official-website","label":"Official website","url":"https://helpy.io/","checkedAt":"2026-10-27"},{"kind":"source-repository","label":"Source repository","url":"https://github.com/helpyio/helpy","checkedAt":"2026-10-27"}],"indexable":true,"indexReason":"sufficient tool evidence","canonicalUrl":"https://toolvitals.com/tools/helpy/","markdownUrl":"https://toolvitals.com/tools/helpy.md","jsonUrl":"https://toolvitals.com/api/agent/tools/helpy"}}