{"schemaVersion":"1.0","snapshotId":"tv-20261031-f39b578e7aea","generatedAt":"2026-10-31T07:01:50.000Z","tool":{"schemaVersion":"1.0","slug":"libredesk","routeSlug":"libredesk","name":"LibreDesk","description":"Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.","status":"active","statusReason":null,"scoreVisibility":"verdict","scoreVersion":"v2-continuous-open-2026-08","scores":{"toolvitals":96,"health":96,"shipping":96,"zombie":1},"evidence":{"dataConfidence":90,"sourceCoverage":90,"publishConfidence":90,"lastChecked":"2026-10-30"},"classification":{"category":{"slug":"crm","name":"CRM & Sales"},"useCase":{"slug":"customer-support","name":"Customer Support"},"toolMode":"open_source_project","toolModeLabel":"Source-visible project"},"openness":{"classification":"osi_approved_oss","label":"OSI-approved OSS","note":"This tool has an OSI-approved open-source license signal.","license":"AGPL-3.0","licenseUrl":null},"repository":{"fullName":"abhinavxd/libredesk","url":"https://github.com/abhinavxd/libredesk","stars":3100,"forks":329,"watchers":17,"openIssues":131,"lastCommitDate":"2026-10-29","commitsLast30d":225,"commitsLast90d":866,"releasesLast90d":9,"activeContributors":10,"contributorsAsOf":"2026-10-30"},"website":"https://libredesk.io/","tags":["open-source","chat-widget","conversation","conversations","customer-service","customer-success","customer-support","customer-support-automation","golang","helpdesk","intercom","live-chat","livechat","omnichannel","self-hosted","support"],"sources":[{"kind":"official-website","label":"Official website","url":"https://libredesk.io/","checkedAt":"2026-10-30"},{"kind":"source-repository","label":"Source repository","url":"https://github.com/abhinavxd/libredesk","checkedAt":"2026-10-30"}],"indexable":true,"indexReason":"sufficient tool evidence","canonicalUrl":"https://toolvitals.com/tools/libredesk/","markdownUrl":"https://toolvitals.com/tools/libredesk.md","jsonUrl":"https://toolvitals.com/api/agent/tools/libredesk"}}